FAQs

Maxum Mart se order karne ke bare mein fori jawabat. Aap ka jawab nahi mila? Humein contact karein aur hum madad karenge.

Order karna

Main order kaise karoon?

Products cart mein daalein, apna naam, phone number aur mukammal address likh kar checkout karein aur order place karein. Email zaroori nahi. Samajh nahi aa raha kya chunein? Product finder ya gift finder try karein.

Kya main WhatsApp par order ya sawal kar sakta hoon?

Ji haan. Contact page se humein WhatsApp par message karein, hum chunne aur order karne mein madad karenge.

Advance payment

Advance kyun zaroori hai?

Rs. 200 ki chhoti si refundable advance aap ka order confirm karti hai aur humein fake bookings se bachati hai. Yeh aap ke total mein adjust ho jati hai, is liye koi extra charge nahi.

Advance kaise pay karoon?

Order dene ke baad payment ki tafseel WhatsApp par bheji jati hai. JazzCash ya EasyPaisa se payment karein aur humein screenshot bhejein taake hum aap ka order confirm kar saken.

Agar aap mera order deliver na kar sakein to advance ka kya hoga?

Advance refundable hai. Agar hum aap ka order supply na kar saken to hum use wapas kar denge.

Delivery

Delivery ka kitna kharcha hai?

Poore Pakistan mein delivery Rs. 250 hai, aur Rs. 4,000 ya us se zyada ke orders par free hai. Raqam confirm karne se pehle product page par aur checkout par nazar aati hai.

Delivery mein kitna waqt lagta hai?

Zyadatar orders 3 se 5 working days mein pahunch jate hain. Sahi waqt aap ke shehar aur courier par depend karta hai. Pakistan bhar mein delivery dekhein.

Main apna order kaise track karoon?

Jab aap ka parcel dispatch hota hai to hum courier ka tracking number WhatsApp par bhej dete hain. Aap Mera order track karein bhi istemal kar sakte hain, ya humein message karein.

Parcel milna

Kya main rider ko payment karne se pehle parcel khol sakta hoon?

Nahi. Parcels sealed deliver hote hain aur payment se pehle khole nahi ja sakte. Parcel hawale hone par aap baqi balance rider ko cash mein dete hain.

Agar mera item kharab ya ghalat aaye to?

Delivery ke 24 ghante ke andar humein WhatsApp par saaf tasveeron ke saath, ya parcel kholte hue ek chhoti video ke saath message karein. Hum review kar ke replacement ya refund ka intezam karenge. Return policy dekhein.

Returns aur refunds

Kaun se items return ho sakte hain?

Woh items jo kharab, naqs ya ghalat aayein, aur delivery ke 24 ghante ke andar report kiye jayein. Items istemal shuda na hon aur asli packaging mein hon.

Kya aap dil badalne par return qabool karte hain?

Hamare returns kharab, naqs ya ghalat items par laagu hote hain. Order se pehle har product page check karein, ya agar yaqeen na ho to humse WhatsApp par pooch lein.

Wholesale aur bulk orders

Kya minimum order quantity hai?

Nahi. Aap ek piece ya us se zyada koi bhi quantity kharid sakte hain. Order dene ke liye items ki koi minimum tadaad ya minimum order value nahi hai.

Kya aap wholesale rates par bechte hain?

Ji haan, hum seedha customers ko wholesale-style qeematon par bechte hain. Product page par likhi qeemat har quantity par laagu hoti hai. Abhi hamare paas quantity ke hisab se alag wholesale slabs nahi hain, aur jahan kisi product par bundle price likhi ho, woh khud-ba-khud laagu ho jati hai.

Kya main apni dukaan, gift ya event ke liye bulk mein order kar sakta hoon?

Ji haan. Seedha site par order karein, ya product ke naam, quantity aur apna shehar humein WhatsApp ya sales@maxummart.com par bhejein, hum payment se pehle availability aur delivery confirm kar denge. Wholesale & bulk orders dekhein.

Pakistan mein delivery aur payment

Kya aap mere shehar mein delivery karte hain?

Hum courier partners ke zariye poore Pakistan mein delivery karte hain. Checkout par apna shehar likhein. Karachi, Lahore, Hyderabad aur Punjab ke delivery pages maujood hain.

Kya Cash on Delivery maujood hai?

Ji haan, poore Pakistan mein. Order confirm karne ke liye aap JazzCash ya EasyPaisa se Rs. 200 ka refundable advance dete hain jo aapke total mein adjust ho jata hai, aur baqi raqam parcel pohanchne par rider ko cash mein ada karte hain.

Maxum Mart se rabta kaise karein?

Contact page se WhatsApp par message karein ya sales@maxummart.com par email karein. Order number ya apne phone number se track order page par order ka status dekh sakte hain.

Kya website Roman Urdu mein maujood hai?

Ji haan. Kisi bhi page ke upar language switch istemal karein ya Roman Urdu site kholein. Products, categories, policies aur checkout Roman Urdu (angrezi huroof mein Urdu) mein maujood hain.